Horseshoe Bay Resort Policies
FIREARM POLICY:
“PURSUANT TO SECTION 30.06, PENAL CODE (TRESPASS BY LICENSE HOLDER WITH A CONCEALED HANDGUN) A PERSON LICENSED UNDER SUBCHAPTER H, CHAPTER 411, GOVERNMENT CODE (HANDGUN LICENSING LAW), MAY NOT ENTER THIS PROPERTY WITH A CONCEALED HANDGUN.”
“DE ACUERDO CON LA SECCION 30.06, DEL CODIGO PENAL (INGRESO SIN AUTORIZACION DE UN TITULAR DE UN LICENCIA CON UNA PISTOLA OCULTA), UNA PERSONA CON LICENCIA SEGUN EL SUBCAPiTULO H, CAPiTULO 411, CODIGO DEL GOBIERNO (LEY SOBRE LICENCIAS PARA PORTAR PISTOLAS), NO PUEDE INGRESAR A ESTA PROPIEDAD CON UNA PISTOLA OCULTA”
“PURSUANT TO SECTION 30.07, PENAL CODE (TRESPASS BY LICENSE HOLDER WITH AN OPENLY CARRIED HANDGUN), A PERSON LICENSED UNDER SUBCHAPTER H, CHAPTER 411, GOVERNMENT CODE (HANDGUN LICENSING LAW), MAY NOT ENTER THIS PROPERTY WITH A HANDGUN THAT IS CARRIED OPENLY”
“DE ACUERDO CON LA SECCION 30.07 DEL CODIGO PENAL (INGRESO SIN AUTORIZACION OE UN TITULAR DE UNA LICENCIA CON UNA PISTOLA A LA VISTA), UNA PERSONA CON LICENCIA SEGUN EL SUBCAPiTULO H, CAPITULO 411, CODIGO DEL GOBIERNO (LEY SOBRE UCENCIAS PARA PORTAR PISTOLAS), NO PUEOE INGRESAR A ESTA PROPIEDAD CON UNA PISTOLA A LA VISTA”
Accepted Currency: USD
Check-In Time: Starting from 4:00 PM
Check-Out Time: 11:00 AM
Room Requests: We will do our best to accommodate your request at time of check-in, but please note that we cannot guarantee specific rooms, room types or views.
Early check-in and late check-out: We are happy to accommodate your request based on availability. Late check-out requests must be approved by the Front Desk and may involve a fee. During registration, you will be asked to present a valid form of identification (driver’s license or passport), as well as credit card for payment.
Check-In Pre-Authorizations: At the time you check in, a “hold” will be placed on your card for the full amount of your stay plus $75 for incidentals per day. This is standard practice and is designed to protect the hotel from charge backs and other discomforts. Authorization hold is the practice within the banking industry of authorizing electronic transactions credit or debit card. This balance is unavailable either until the merchant clears the transaction (also called settlement), or the hold “falls off”. In the case of debit cards, authorization holds can fall off the account (thus rendering the balance available again) anywhere from 1-10 days after the transaction date depending on the bank’s policy. Please be aware that an authorization on a debit card will remove funds from your bank account as soon as the card is swiped.
Smoking and Vaping Policy: All public areas and function space in the resort, spa, marina, yacht club and clubhouses are “NO SMOKING OR VAPING”. Smoking and vaping is not permitted in the hotel rooms or apartments (additional $250.00 room recovery fee charged if not adhered to.)
Deposit: Deposit is not required for individual reservations upon making reservations unless specifically stated prior. During Special Event Periods, to reserve certain offers or over blackout dates, full prepayment might be charged at time of booking, with no cancellation or changes allowed. Minimum night requirements may also apply.
Resort fee: The Resort Fee is $45 per room, per night, which includes:
Complimentary Unlimited Wi-Fi
Self-Parking | Local and Long Distance Telephone Calls
Golf Bag Storage for groups with less than 50 attendees
Access to Golf Practice Facilities
Self-Service Laundry Facilities
Access to Hotel, Palm Villas Pool – with Towel Services
Transportation Service throughout Resort
In-Room Coffee and Tea
24-Hour Fitness Center
Access to Select Horseshoe Bay Resort Private Facilities
Rollaways: The Horseshoe Bay Resort offers rollaway beds and air mattresses at a rate of $50 plus tax per room per night. Twin rollaway beds sleep one person.
Guest Room Reservation Limit: A maximum of 9 rooms per night for individual reservations. For groups requiring 10 rooms or more per night, please contact our group sales department at 830-598-7880.
Parking: We offer both valet and self-parking with convenient in and out privileges. Valet parking is $25 per night. Daily self-parking is free with multiple parking lots conveniently located within walking distance of our hotel.
Pet Policy: Horseshoe Bay Resort is pet friendly. We allow pets in the Palm Villas only. There is a one-time $75 pet fee due at check-in that is non-refundable. You are welcome to walk your dogs on a leash, explore our beautiful resort and Lake LBJ, and enjoy the fresh air.
Pool rules: Food and drinks are not permitted inside the pools. No coolers or food from outside establishments is permitted.
Dress attire:
Etiquette and Attire: The intent of the dress code is to make our environment more enjoyable and help sustain the quality of membership and standard of excellence upon which Horseshoe Bay Resort and Club was established.
Golf Courses and Facilities: Collared shirts are required. No t-shirts or denim allowed. Soft spikes only. Tennis shoes are permitted.
Paseo Fitness Center: All participants are asked to wear appropriate athletic clothing while working out or participating in activities. Closed-toed shoes, shirts, and athletic bottoms are required.
Pools and Beaches: Appropriate bathing suits and swim attire including swim trunks, one and two-piece ladies bathing suits. Promiscuous swim attire is not permitted.
NOTE: INTERPRETATION OF WORDING SUCH AS “APPROPRIATE” IS AT THE SOLE DISCRETION OF RESORT MANAGEMENT. SERVICE WILL BE REFUSED TO ANY MEMBER AND GUEST WHO, IN THE OPINION OF RESORT MANAGEMENT, ARE NOT APPROPRIATELY DRESSED.
Cancellation policies:
Standard – Individual cancellations must be made 72 Hours prior to 4:00 PM day of arrival to avoid one night charge plus tax. Cancellations within three days of arrival or no show will result in a penalty equivalent to one night room and tax. Upon your arrival we will ask you to reconfirm the number of nights you will be staying. If you subsequently depart before that date your advance deposit will be applied as an early departure fee. Exceptions may apply. Please see rate rules.
Special Events: Blackout dates include but are not limited to New Year’s Eve, President’s Weekend, Easter, Memorial Day Weekend, Independence Day Weekend, Labor Day Weekend, Thanksgiving Weekend and Christmas.
SMS Communication: Guests purchasing concessions from resort outlets may choose to receive their receipt via SMS/Text. See details and privacy policy here.