Open Positions

Current Positions AvailableDownload Job Application
Below is a list of the positions we are currently accepting applications for. You can review the details of each position by clicking on the relevant listing.

Please submit applications either via email to jsanders@hsbresort.com or via fax to 830.598.8920.

Retail Manager

Position: Retail Manager
Department: Retail
Status: Full-Time
Career Level: Experienced
Education Required:
Relevant Work Experience: • Minimum of 2 years experience in a buying capacity

Job Description:

Assist with soft goods purchases for retail outlets, control inventory, receiving product, create visually appealing displays, and develop merchandise sales incentives and programs.

Key Responsibilities:

  • Assists Assistant GM with soft goods purchases for retail outlets, with a focus on Tennis and Market
  • Assists in creating an inviting store environment through the visual appeal of store displays
  • Assists Retail Assistant with invoicing and receiving orders into the inventory management system
  • Responsible for all re orders of all essential products to maintain set par levels
  • Participate in developing merchandise sales incentives and programs
  • Responsible for physical inventory process including counting and processing counts ensuring that all merchandise is accounted for
  • Train retail personnel on proper sales techniques and product knowledge
  • Responsible for ensuring retail staff is maintaining the cleanliness of the shops and stock room along with assisting staff member
  • Interact effectively with vendors to achieve departmental goals
  • Assists with tagging merchandise to accurately reflect merchandise pricing on all new items, sales, price changes, etc.
  • Assists with processing and replenishing merchandise on the sales floor by participating in receiving and monitoring sales floor stock
  • Provides outstanding service by greeting and acknowledging every customer/member, maintaining sales standards, and maintaining solid product knowledge
  • Should be able to field phone calls from members and guests and answer questions relating to the operation of the golf course, clubhouse, and golf shop

Application Technician

Position: Application Technician
Department: Agronomy
Status: Full-Time
Career Level:
Education Required:
Relevant Work Experience:

Job Description:

The Application Technician performs chemical and fertilizer applications on golf course
properties. The application technician is responsible for reading, understanding and
keeping current with all product labels and Material Safety Data Sheets (MSDS). This
position is also responsible for maintaining product inventories and compiling
preliminary reports of product usage for the golf course agronomist. In addition to
application responsibilities he/she will be empowered to supervise associates below
his/her hierarchy level and make operational decisions at a level specified by the
supervisors.

Key Responsibilities:

  • Performs routine safety inspections on all application equipment.
  • Maintains chemical storage and mixing areas in compliance with county, state, and federal regulations and is responsible for the safety and direction of chemical handlers and/or helpers.

Line Cook

Position: Line Cook
Department: Food & Beverage
Status: Full time
Career Level: Experience - 1-3 years culinary experience
Education Required: High school diploma or General Education Degree (GED) or equivalent combination of education and experience.
Relevant Work Experience: One to three years related experience or training

Job Description:

Perform all methods of cookery, portion control, garnishing of dishes and follow recipes in accordance with standards set forth by The Horseshoe Bay Resort. Follow direction of Resort Executive Chef, Managing Chef and/or Sous Chefs in maintaining the highest standards of food quality, taste and production.

Key Responsibilities:

  • Ensure production of food in a timely manner.
  • Prepare food so that quality, taste and appearance of food is in accordance with HSB Resort standards.
  • Control proper usage and rotation of food.
  • Ensure food quality and appearance on buffet, and plated food, is in accordance with HSB Resort standards.
  • Alert Chef or direct supervisor to any food quality issues that could have an adverse effect on HSB Resort culinary operations.
  • Maintain walk-in coolers and food storage areas on a daily basis.
  • Maintain a neat, clean and sanitary workstation.
  • Ensure work station and all equipment is clean and sanitized prior to the change of shift.
  • Ensure outlined prep is completed in a timely manner for the next shift.
  • Assist other departments as needed.
  • Carry out duties and responsibilities of job as deemed necessary by Resort Executive Chef, Managing Chef or Sous Chef on duty, & as changes occur in work environment and/or workload.
  • Make sound judgment calls and decisions based upon principles set forth by the HSB Resort culinary management team.
  • Operate within established guidelines, policies, standards and constraints set forth by HSB Resort.
  • Perform other job duties as assigned
  • Adhere to all Property and Department standards including Safety Guidelines.

Controller

Position: Controller
Department: Accounting
Status: Full Time
Career Level: Experienced
Education Required: Bachelors Degree in Finance or Accounting.
Relevant Work Experience: Must have 5-8 years experience in a resort, to include a full-service hotel, food and beverage, rooms and amenities.

Job Description:

Provide leadership and coordination of company financial planning, debt financing, and budget management functions. Ensure company accounting procedures conform to generally accepted accounting principles.Bachelors Degree in Finance or Accounting. Knowledge of finance, accounting, budgeting, and cost control principles including Generally Accepted Accounting Principles.   Must have 5-8 years experience in a resort, to include a full-service hotel, food and beverage, rooms and amenities.

Key Responsibilities:

  • Responsible for the accounting functions and financial reporting of the Resort ensuring accuracy, professionalism and timeliness of output.
  • Work with President, directors and department heads to control and coordinate accounting functions, audits, budgets, forecasts, strategic plans and related activities and records.
  • Develop, establish, and administer policies, procedures and systems pertaining to financial matters, internal controls, safeguarding of assets and business continuation with particular focus on governmental compliance and ethics.
  • Prepare financial statements, forecasts and analysis for administrative and managerial functions.
  • Maintain company records, licenses, permits, contracts, leases and ensure timeliness of governmental tax filings and payments.
  • Review business operations and advise on efficiencies, profitability and compliance.
  • Manage staff complying with Resort policies & procedures and governmental rules & regulations; provide training, communication and feedback with regard to accounting and business operations.

 

Prep Cook

Position: Prep Cook
Department: Lantana
Status: Full Time
Career Level:
Education Required: High School Diploma or GED
Relevant Work Experience:

Job Description:

Responsible for the safe handling and prepping of basic food components each day.  Ensures that all new product is stored and organized correctly following FIFO.  Assist cooks 1,2, and 3 in any prep and report to them where prepped items are stored.

Key Responsibilities:

  • Places sanitizer solution at each station
  • Completes A.M. checklist
  • Organizes and stores all new product correctly
  • Completes daily prep list
  • Ensure everything is properly wrapped, labeled, dated, stored and cleaned.
  • Complete safety training and certifications
  • Basic oral and written communication skills and able to follow instructions
  • Must have the physical strength, stamina and agility to perform the assigned duties to include lift and or move objects up to 50 pounds
  • Maintain a clean, safe and environmentally responsible work environment

Yacht Club Pool/Lakeside Grill Bartender

Position: Yacht Club Pool/Lakeside Grill Bartender
Department: Food & Beverage
Status: Full time & part time
Career Level: Bartending experience is a plus
Education Required: High school diploma or equivalent, required. Must be TABC certified. Must be Safe serve certified.
Relevant Work Experience: 2 -3 years. MUST be 21 years of age or older.

Job Description:

The Pool/Lakeside Restaurant Bartender is to mix and serve alcoholic beverages using proper service execution, in accordance to the law.

Key Responsibilities:

  • Possess specific knowledge of house wines, beer and liquor selections, up selling where applicable; possess thorough menu knowledge
  • Taking a guest order you are required to perform direct communication with the client; along with proper service execution
  • Adhere to strict drink recipe portion, in regards to law, sanitation, and service excellence represent these standards
  • Requisition liquor and supplies needed; par list must be kept
  • Daily exchange of information is imperative between the Restaurant Manager and Assistant Restaurant Manager, as well as line level associates.
  • Pre-shifts with fellow staff and management
  • Complete daily shift operation report
  • Arrange bar with supplies and condiments to specifications
  • Arrange bottles and glasses to specification
  • Execution of steps of service and company standards
  • Follow labor schedule and work assignments

Marina Boat Driver

Position: Marina Boat Driver
Department: Marina
Status: Seasonal
Career Level: Entry
Education Required: High School Diploma or G.E.D equivalent. Must hold a current Boaters Safety Certification. Must be CPR certified and first responder certified
Relevant Work Experience: Many years boat driving experience

Job Description:

Marina Boat Driver is responsible for the marina ship store water craft rentals, valet service, safely driving all water craft, assisting hut personnel and cleaning and maintaining water sport equipment; plus any other duties assigned by the Marina Fleet Manager.  Boat Drivers greet and assist members/guests while maintaining a friendly disposition and facilitating a high Horseshoe Bay Resort standard to maximize water craft rentals and retail sales while creating and enhancing the guests’ lake experience.

Key Responsibilities:

  • Greet/assist members and guests
  • Manage open/close procedures on a daily basis
  • Maintain cleanliness and organization of all rental fleet
  • Assist members with gas, valet service and any special requests
  • Maintain professional composure in high stress environment
  • Assist hut personnel with wave runner duties including but not limited to wave runner launch and return and gas & oil checks
  • Demonstrate boat and wave runner driving capabilities

Banquet Supervisor

Position: Banquet Supervisor
Department: Banquets
Status: Full time
Career Level: Experienced - 2 years supervisory experience preferred
Education Required: High school diploma or equivalent, required. Must be TABC and TIPS certified.
Relevant Work Experience: 2 - 3

Job Description:

The Banquet Captain oversees banquet functions; maps out all events with banquet staff and helps to develop a proper plan of execution with Banquet Manager.  It is imperative that the Banquet Captain keeps informed and becomes involved in the entire banquet execution process.

Key Responsibilities:

  • Supervise and train banquet servers, bartenders and assists on all daily banquet operations
  • Correct staff for proper service techniques
  • Over communicate function information with your team of servers.
  • Development of Lead Banquet Servers and Banquet Servers
  • Must have understanding on how to read and execute a BEO form
  • Make sure all meeting rooms are set accordingly to BEO’s and are clean and tidy at all times
  • Daily recap of all banquet information regarding revenue, staffing, issues/concerns, weather, and amount of covers must be submitted at the end of a shift to executive office and Director of Food & Beverage.
  • Communicate effectively with Event Management, Member, Guest, Banquet Chef, Front of House Management/Supervisor team on all Banquet needs.  Interactions are very important and communication is vital between all areas affected.
  • Daily inspection of banquet hallways, meeting rooms, store rooms and public areas, for organization and cleanliness.
  • Attend BEO meetings

 

Spa Concierge

Position: Spa Concierge
Department: Spa
Status: Full Time/ Part-Time
Career Level: Experienced
Education Required: • High School Diploma or equivalent
Relevant Work Experience:

Job Description:

The Spa Concierge is mainly responsible for the reception area at Bayside Spa & Fitness as well as all spa & fitness areas.  To greet, accommodate and facilitate a high Horseshoe Bay Resort standard guest check-in and check-out of spa & fitness by providing friendly, efficient and accurate service. To maximize spa & fitness bookings and retail sales while creating and accommodating the guests’ spa & fitness experience.

Key Responsibilities:

  • Acknowledge and greet everyone who enters and leaves spa and fitness facilities by using the 10/5 foot rule
  • Use the guests’ name at least 3 times during interaction
  • Maintain eye contact when addressing external and internal guests.
  • Answer the phone within three rings with a smile in your voice.
  • Handle guests’ questions and concerns professionally and courteously.
  • Properly open and close spa & fitness areas each day with consistency and proficiency according to Standard Operating Procedures.
  • Accommodate guest’s needs by accurately booking, changing and canceling spa & fitness appointments.
  • Accommodate guest reservation requests, offering many options and providing up-selling and cross- selling options to guests.
  • Provide current and detailed descriptions of spa & fitness services; know current fitness class schedule, current packages, facility features and hours of operation.
  • Know each service contraindications and keep up on product knowledge for spa & fitness services and retail items.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
  • Provide facility tours as needed.
  • Refrain from discussing company or personal business with guests
  • Asses and resolve and scheduling conflicts and guest challenges
  • Accurately handle sales transactions
  • Properly distribute cash gratuities
  • Prepare daily reports accurately and efficiently
  • Check out guest in a timely and accurate manner
  • Promote, sell and properly handle all gift card transactions and follow proper Gift Card procedures
  • Maximize retail sales
  • Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
  • Create a Bayside Spa & Fitness experience with the first phone call
  • Book and schedule treatments for the staff efficiently and fairly
  • Develop ability to follow SOP, check list, procedures (to know what has to be done) and work without constant direct supervision and remain at assigned post for extended periods of time while standing
  • Regularly attend, participate in and support staff meetings and trainings
  • Follow established lost and found procedure
  • Maintain organization and cleanliness of the lobby, retail area and all other spa & fitness areas
  • Maintain locker rooms and relaxation areas
  • Stock locker room supplies and amenities and maintain accurate supply lists and inventory sheets
  • Arrange for transportation for hotel guests.
  • Maintain towels, robes and sandals by maintaining laundry through out the day
  • Communicate to management in a timely manner when resources are running low.
  • Perform all requested duties or tasks assigned by Spa Operations Supervisor, Spa Lead, Fitness Lead & Spa Operations Manager
  • Exercise proper communication with others, commitment to your team and the overall guest experience while utilizing consideration and compromise for and given situation
  • Perform in a manner that demonstrates the philosophies of Horseshoe Bay Resort mission statement
  • Because of the fluctuating demands of the Resort’s operation, it may be necessary that each employee perform a multitude of different function: therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other employees are expected to help you.

Director of Catering and Conference Services

Position: Director of Catering and Conference Services
Department: Event Services
Status: Full Time
Career Level: Experienced
Education Required: Bachelors Degree with emphasis in Hospitality preferred
Relevant Work Experience: 10+ years of Hotel/Resort Management experience highly recommended

Job Description:

Lead department of Event Managers to perform at highest possible level. Facilitate planning with corporate, social, HSB member, and internal clients to ensure customer satisfaction and optimized revenue for the Resort. Responsibilities include coordinating, planning, and communicating all details for group functions to appropriate resort departments, on-site management of events, and billing and follow-up post-event.

Key Responsibilities:

  • Coordinate all group activities between Event Management, Department Heads and Managers of Horseshoe Bay Resort.
  • To perform pre-function activities such as on-site tours, menu tasting/planning session, Banquet Event Orders, estimates, diagrams and activity coordination between all departments.
  • Coordinate function activities with management personnel, service personnel, recreational professionals, accounting personnel and outside vendors.
  • Provide support and leadership for Event Management Department to include: staffing, training, ensuring office coverage/scheduling, following all HR requirements, hiring, conducting annual performance reviews, and any other required disciplinary actions.
  • Facilitate required EM meetings (BEO, WEPM, EM Dept) to include arranging for guest speakers, coordinating training opportunities, and reporting on weekly events.
  • Provide weekly Banquet forecast, calculate quarterly commissions in accordance with commission structure, maintain department payroll and budget.

Golf Tournament Coordinator

Position: Golf Tournament Coordinator
Department: Golf Operations
Status: Full-Time
Career Level: Experience; Must be over 18 years of age
Education Required: Must be a member of the PGA
Relevant Work Experience: 4 years work experience

Job Description:

Coordinate all golf tournament operations for Horseshoe Bay Resort.  Review all group contracts and BEO’s. Insure that all group golf is booked on tee sheet when it is sent to contract.  Maintain constant communication with the Director of Golf.

Key Responsibilities:

  1. Oversee all aspects of the tournament operations, to include management of electronic tee sheet., sending confirmation email to group coordinator, asking for event gift business and additional group golf and Food and Beverage service.
  2. Direct the “traffic” that group golf brings and always maintain one course open for member play.
  3. Responsible for helping the Director of Golf with coordinating the Annual Calendar: play-days with the WGA, Lady 9-holers, and the HSBR MGA
  4. Participate in weekly hotel staff / event meeting.
  5. Responsible for setting the club’s tournament event schedule
  6. Stay in constant communication with the Director of Golf Course Agronomy, ensuring that communication of all course maintenance goes to golf ops, sales team, and event coordinators.
  7. Set up group golf budgets and adherence to driving revenue goals.
  8. Coordinate and up-sale group plans with the F&B manager for all food and beverage needs, course food and beverage needs, banquets, outside events, and catering for all golf functions.
  9. Enforce all rules and regulations governing golf course usage.
  10. Oversee the golf instruction, clinics, and programs for all group golf.
  11. Oversee group golf marketing initiatives including promotional materials, the promotion of new golf membership Player recruitment, yield management, golf packages, and outside events.
  12. Oversee all fiscal responsibilities and performance for the golf tournament operations including planning, budgeting, forecasting, monitoring, and corrective management.
  13. Oversee all operational policies, procedures, controls, and fee structures to ensure the success of the tournament outing business.
  14. Maintain and promote a superlative professional image with the community.

Yacht Club Cocktail Server

Position: Yacht Club Cocktail Server
Department:
Status: Full Time Seasonal
Career Level: some experience required
Education Required: High school diploma or equivalent, required. Must be TABC certified.
Relevant Work Experience:

Job Description:

This position will require someone with a positive upbeat attitude, friendly smile and outgoing.  You will need to have a TABC certification and some knowledge of F & B is required.  The position will be serving our members and guests cocktails and bar menu items.  You will need to be properly dressed in uniform and meeting all dress code standards.

Key Responsibilities:

  • Follow all Horseshoe Bay Resort policies and procedures.
  • Comply with the "clean as you go" policy.
  • Report to work on time and in proper uniform.
  • Report to work complying with all appearance standards.
  • Be aware of work schedule.
  • Follow associate meal schedule.
  • Work as a TEAM.
  • Follow safety procedures and policies to ensure a safe working environment.
  • Honor all work-related requests made by a manager or supervisor, which may or may not be outside normal duties, to ensure guest satisfaction.
  • Be able to handle station assigned to you. Remain on your station, unless serving a guest.
  • Be able to operate the point of sale equipment. No voids without supervisor's written approval.

Assistant Golf Professional

Position: Assistant Golf Professional
Department: Golf Operations
Status: Full Time
Career Level: Experience; Must be over 18 years of age; Must have a valid driver's license
Education Required: Must be pursuing membership in the PGA; Must read, speak and write English.
Relevant Work Experience: 2 -3 years experience

Job Description:

Duties of the assistant golf professional include: assisting in operations pertaining to the golf shop & outside service activities, teaching golf clinics and jr. camps, involvement with supervising the member service staff, assisting with physical inventory, ensuring accurate tracking of golf rounds, customer preferences & usage patterns, scheduling tee times and handling customer inquiries. The assistant golf pro will also help with implementing tournaments, working and running events at the Whitewater putting course, running group outings and special events, assist with organizing and maintaining ancillary services such as GHIN, assure timely submission of all reports and other additional duties as required. May be required to run golf events at Whitewater putting course and occasionally work a shift if required.   Is responsible for creating 5 star golf experience.

Key Responsibilities:

Golf Operations:

  • Daily shifts at the golf operations check in desk.
  • Assure all scorecards are input in the GHIN handicap system at the end of each shift.
  • Accurately complete the daily close-out procedure and make daily deposit immediately following the end of shift.
  • Directing the “traffic” that group golf brings and always maintaining one course open for member play
  • Responsible for helping the Director of Golf and Head Professionals with coordinating the play-day’s with the WGA, Lady 9-holer’s, and the HSBR MGA
  • Do monthly golf events calendar to assist golf course maintenance, F&B department and member service staff.
  • Be aware of pace of play on the course throughout the day.  ANY TIME THE PACE OF PLAY GOES BEYOND 4 HOURS AND 45 MINUTES THE DIRECTOR OF GOLF MUST BE INFORMED IMMEDIATELY!
  • It is his job to always stay in constant communication with the agronomy department for course updates and conditions.
  • Read all Event BEO’s to assist, not only golf but the other departments to insure a 5 star experience for our members and guests.
  • Enforce all rules and regulations governing golf course usage
  • Provide golf instruction, clinics, golf schools, and golfer development programs for all customer segments
  • Operate POS system, Tournament software, and handicap software (GHIN) and continue to be aware of updates in these systems.
  • Help build the member services weekly schedule with the member service supervisor.

Retail Sales:

  • Manage daily inventories, stock, up sell provide product knowledge.
  • Be responsible and accountable for period end physical inventories that are done at the direction of the Retail Merchandise Manager.

PM Public Area Attendant

Position: PM Public Area Attendant
Department: Housekeeping
Status: Full Time
Career Level: Entry Level
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years

Job Description:

The PM Public Area Attendant is responsible for maintaining the overall cleanliness of the hotel, during the evening hours.  This person is to be hands on with the day to day operations of the Housekeeping Department.  This is a vital Support Position to the overall daily operations of the Housekeeping Department.

Key Responsibilities:

  • Work unsupervised and independently
  • Follow written directions
  • Communicate well with PM Supervisor, Asst. Exec. Housekeeper and Executive Housekeeper
  • Cleaning of facilities following standard operating procedures
  • Maintaining equipment
  • Position requires decision making ability, initiative and sense of urgency.  These skills are required in order to address the daily items/issues which occur on a daily basis within the resort.
  • Previous resort cleaning experience preferred
  • Organizational and multi-tasking skills, helpful
  • High school diploma or equivalent, desired
  • High degree of problem solving abilities desired
  • Ability to get along well with others, to demonstrate flexibility and patience, to work as a member of a team.
  • Maintain a clean, safe and environmentally responsible work environment.
  • Professional demeanor in both mannerism and appearance
  • Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel.
  • Speak, read and write English, preferred
  • If required to drive; must have good driving record, valid Texas drivers license and pass the pre-employment drug screening

Waters Attendant

Position: Waters Attendant
Department: Waters
Status: Full Time and Part Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

This position is responsible for maintaining the cleanliness of all homes and sleeping areas in the condominiums; entry doors, interior and exterior balcony windows and outdoor furniture. Storage and maintenance of housekeeping carts and secure the equipment at the end of the day. Any additional responsibility of cleaning when necessary.

Key Responsibilities:

  • Cleaning the interior of condos in their entirety starting at the front door to the balcony
  • Sweeping patio/balconies of condos, cleaning balconies and balcony furniture, glass doors and door frames
  • Maintaining carts, inventory and equipment
  • Securing all property of Horseshoe Bay Resort and maintaining store rooms
  • Reporting damage from guests, missing inventory or damaged inventory/equipment

Lantana Server

Position: Lantana Server
Department: Lantana
Status: Part-time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years

Job Description:

To greet and serve the guest in accordance with Horseshoe Bay Resort standards of beverage quality, presentation and sanitation, and in a gracious and professional manner. Display aggressive hospitality through positive personality with both guest and co-workers. Take pride in all facets of service, to include quality, appearance, cleanliness, for self and the dining room.

Key Responsibilities:

  • Follow all Horseshoe Bay Resort policies and procedures.
  • Comply with the "clean as you go" policy.
  • Report to work on time and in proper uniform.
  • Report to work complying with all appearance standards.
  • Be aware of work schedule.
  • Follow associate meal schedule.
  • Work as a TEAM.
  • Follow safety procedures and policies to ensure a safe working environment.
  • Honor all work-related requests made by a manager or supervisor, which may or may not be outside normal duties, to ensure guest satisfaction.
  • Check out with immediate supervisor before leaving the work area.
  • Check station assigned, prior to opening, for cleanliness of tables and chairs, proper setup of salt and pepper, sugar, ashtrays, flowers, lamp, clean cutlery and glassware.
  • Have necessary equipment to work with: tray, pen, bus towel, corkscrew, etc.
  • Do all necessary opening and closing side work, as per side work schedule.
  • Be aware of daily specials, soups, drinks and "86" items.
  • Be knowledgeable of all menu items, their garnish, contents and preparation methods. Be prepared to answer any guest questions about the menu in a direct, concise way. Know the use records.
  • Be able to handle station assigned to you. Remain on your station, unless serving a guest.
  • Be able to operate the point of sale equipment. No voids without supervisor's written approval.
  • Follow procedures and policies for self-cashiering, to include responsibility for explaining over/short discrepancies, where applicable.
  • Follow procedures to take guest's order; write legibly on check, order and pick up food as applicable.

Know proper beverage, liquor and wine service.

Member Services

Position: Member Services
Department: Golf Operations
Status: Full Time and Part Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

As a member of the member services team you will be responsible for tending to the members and their guests on a daily basis.  This will take place during their entire time on the property for that day.  

Key Responsibilities:

  • The opening staff is responsible for bringing carts from the barn to the parking lot in a sufficient number to provide for member and guest play until early afternoon. Carts must be clean and fully stocked before presenting to a member or resort guest.
  • Load golf clubs from vehicle to the golf cart. Be careful not to damage the vehicle or the golf clubs when loading the cart. Before leaving the member or guest, double check the cart to make sure all items are stocked as they should be: scorecard, pencil, towels, full sand bottles, ice, and water.
  • Anticipate the needs of the member or guest. Help them with directions, special needs, etc.
  • Take the used cart back to the cart barn. Remove all trash and dirty towels from the cart. Empty the cooler.
  • Thoroughly wash the cart with the power washer. Pay close attention to the wheel wells, floor mat and ‘glove’ compartments. Wipe down the cart.
  • Stock the cart with a scorecard, pencil, 2 towels and 2 full sand bottles. All carts should be stocked before plugging into the charger.
  • Make sure the cart is parked in its proper row and the charger plugged in.

Dockhand

Position: Dockhand
Department: Marina
Status: Full Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

Marina Dock Hand is mainly responsible for the marina ship store rentals, day/gas dock and slips, jet dock, yacht club dock, valet service, safely driving all water craft, and assisting hut personnel and cleaning and maintaining water sport equipment, docks and slips; plus any other duties assigned by the Lead Dock Hand or Marina Manager.  Dock Hands are to greet, assist members/guests while maintaining a friendly disposition and accommodate and facilitate a high Horseshoe Bay Resort standard to maximize water craft rentals and retail sales while creating and accommodating the guests’ lake experience.

Key Responsibilities:

  • Greet/assist members and guests
  • Manage open/close procedures on a daily basis
  • Maintain cleanliness and organization of all rental fleet, docks and slips
  • Assist members with gas, valet service and any special requests
  • Maintain professional composure in high stress environment
  • Assist hut personnel with wave runner duties including but not limited to wave runner launch and return and gas and oil checks
  • Demonstrate boat and wave runner driving capabilities

Cook

Position: Cook
Department: Food and Beverage
Status: Full Time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: Prefer experience with culinary background; minimum of 2 years as well as in a Country club setting.

Job Description:

Responsible for safe, exceptionable food. Must have Serv Safe Certification, ability to read and follow recipe to perform functions per resort Executive Chef and Manager of Grill.   Represent the food production on a daily basis.  Effectively operates the cook’s station.  Ensure that all food is ready on time.  Maintain food quality and service in accordance with standardized company recipes and procedures.

Key Responsibilities:

  • Pulls all food needed for daily production from walk-in cooler and utilizes all leftovers as per standard operating procedures and with direction from supervisor.
  • Checks the daily use records with supervisor to makes sure that estimates are filled in correctly and production is following these estimates as closely as possible.
  • “Bring up” complete restaurant menu
  • Remain in kitchen area at all times and in the event of the completion of the work for the day, plan for the next day.
  • Maintains good housekeeping in the entire prep area, kitchen, walk-in freezers/coolers.
  • All foods under refrigeration must be properly identified, covered and dated.
  • Adheres to all company policies and departmental standard operating procedures.

Line Technician

Position: Line Technician
Department: Airport and Jet Center
Status: Full Time
Career Level: Experienced
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years

Job Description:

The Horseshoe Bay Resort Jet Center is seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Line Service Technician (LST).  Corporate aviation continues to be a viable means of travel for many who do not like the long lines and delays often times encountered with the airlines and many corporations are now leasing or purchasing their own private aircraft.  Our Line Service Technicians provide the ground handling services for these aircraft.

Key Responsibilities:

  • parking and fueling aircraft.
  • providing, and adhering to, quality control standards on equipment.
  • maintaining our hangars to meet the high standards of our customer base.
  • must have good computer skills.
  • good verbal and written communication skills required.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months before you can operate a moving vehicle.

Reservation Sales Coordinator

Position: Reservation Sales Coordinator
Department: Sales
Status: Full-time
Career Level: Experienced
Education Required: High School Diploma or GED.
Relevant Work Experience: 1 to 2 years

Job Description:

To be accountable for the following aspects of the Reservations Sales day to day operations. To convert incoming calls to definite reservations in a timely and professional manner.  Books all activities for all social member/guest reservations. This is in accordance with the direction and goals that are determined by the Director of Reservation Sales and the management of Horseshoe Bay Resort.

Key Responsibilities:

  • Because of the fluctuating demands of the Resort’s operation, it may be necessary that each Associate perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Associates are expected to help you.  Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc.  All of which go to make up the essential functions of this job.
  • RepresentHorseshoeBay Resort in a professional manner to clients and potential clients at every opportunity.
  • Maintain proper lines of communication with all departments to ensure that all details are communicated.
  • Develop working knowledge of all departments, the Resort, and its amenities.
  • Develop working knowledge of the competition.
  • Properly convey rate and package information within approved limits to maximize and protect overall resort revenue yields.
  • Maintain a clean and organized workspace.
  • Responsible for answering all incoming inquiries and requests.
  • Responsible for booking all accommodations reservations
  • Essential and professional use of telephone service with use of proper telephone etiquette in regards to service industry.
  • Proper and precise tabulation of all reservation bookings and clerical needs thereof.
  • Take advanced activity reservations for all social member/guests. To include but not limited to golf, spa, dining, transportation and tennis.
  • Complete various correspondences when warranted.
  • Continuous training with the property management system and amenities reservations systems.
  • Maintain proper amenity reservation documents to ensure proper communication of amenity bookings and presentation of an accurate itinerary for each social member/guest.
  • Complete appropriate follow up phone calls to confirm amenity reservations.
  • Assist Group Reservation Coordinators with overflow work as deemed necessary.

Public Area Attendant

Position: Public Area Attendant
Department: Housekeeping
Status: Full Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

This position is responsible for maintaining the cleanliness of all public areas in the Hotel and reporting any Engineering problems to their supervisor or Manager. When there is no Pool Attendant on the Schedule take care of stocking pool towels and keeping pool area & restrooms clean. During times of high occupancy and heavy traffic this associate must be able to keep up with all areas as quietly and discretely as possible so as not to disturb any guest or members.

Key Responsibilities:

  • Maintain cleanliness of all restrooms, lobbies, public hallways
  • Maintain cleanliness of designated office areas.
  • Keep all restroom facilities well stocked with needed supplies.
  • Keep pool towels stocked and pool restrooms clean
  • Keep all entry ways clean, inside and outside.
  • KeepBusinessCenter clean
  • Assist with guest rooms as needed.
  • Ensure safety practices and procedures are followed.  Be continually alert for the safety of associates, Members and guests.
  • Work cooperatively with other departments.
  • Help with supply/inventory control.
  • High school diploma or equivalent.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months before you can operate a moving vehicle.

Room Attendant

Position: Room Attendant
Department: Housekeeping
Status: Full Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

The Room Attendant is responsible for maintaining the overall cleanliness of the Resort/Hotel.  This person is to be hands on with the day to day operations of the Housekeeping Department.

Key Responsibilities:

  • Follow directions of Housekeeping Supervisor/Crew Leader/QA.
  • Maintain confidentiality.
  • Cleaning of facilities following standard operating procedures.
  • Communicating problems and needs to Housekeeping Supervisor.
  • Maintaining equipment.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months before you can operate a moving vehicle.

Groundskeeper

Position: Groundskeeper
Department: Landscaping
Status: Full Time
Career Level: Entry Level
Education Required: -
Relevant Work Experience: -

Job Description:

A Groundskeeper is the introductory level Grounds position and performs routine manual labor involved with grounds and landscape maintenance; semi-skilled grounds construction and maintenance work; operate small power equipment like blowers, edgers, string trimmers and rotary walk mowers; and occasionally work in an environment involving larger equipment like tractors, loaders and deck mowers.  A Groundskeeper will continually undergo and be exposed to training and development.

Key Responsibilities:

  • Because of the fluctuating demands of the resort’s operation, it may be necessary that each employee perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other employees are expected to help you.  Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Must posses a keen eye for detail and an ability to work with the supervisory staff.
  • Safely operate mowers, hedge trimmers, string trimmers, edgers, chain saws and small hand tools in performing job assignments.
  • Edge along all curbs, sidewalks and hardscapes as directed by supervisory staff.
  • Walk-mow lawn areas and all areas as identified by supervisory staff.
  • Shovel sand, gravel and/or mulch as directed.
  • Hand remove weeds as directed by supervisor.
  • Operate a backpack or hand held blower for debris clean-up as prescribed by supervisor.
  • Pick-up, empty and remove debris and trash.
  • Participate in landscape projects such as trimming shrubs, plants, and trees; installing plant materials; mulching; overseeding; greenhouse maintenance and seasonal activities, and any miscellaneous landscape related tasks identified by supervisory staff.
  • Maintain fuel and fluid levels for all types of equipment used on a daily basis.
  • Report all equipment problems or failures to his/her supervisor or a mechanic immediately.
  • Refuel and clean all equipment upon completion of assignment on a daily basis.
  • Return all equipment to the designated area upon completion of the task.
  • Keep the equipment storage areas clean and orderly.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months before you can operate a moving vehicle.

Spa Attendant/Housekeeper

Position: Spa Attendant/Housekeeper
Department: Spa
Status: Full Time
Career Level: Entry Level
Education Required: High School Diploma or GED
Relevant Work Experience: 1 to 2 years

Job Description:

This position is responsible for maintaining the cleanliness of all public areas in the Spa and Fitness Center.  During times of high occupancy and heavy traffic this associate must be able to keep up with all areas and quietly and discretely as possible so as not to disturb any guests or members.

Key Responsibilities:

  • To  clean and maintain spa and fitness areas.
  • Provide friendly, efficient and accurate service.
  • Maintain a high Horseshoe Bay Resort standard guest experience in all spa and fitness areas.
  • Keep all restroom facilities well stocked with needed supplies.
  • Ensure safety practices and procedures are followed.  Be continually alert for the safety of associates, Members, and guests.
  • Work cooperatively with other departments.
  • Help with supply / inventory control.

Greenskeeper

Position: Greenskeeper
Department: ​Agronomy
Status: 5 days per week and weekend assignments as scheduled
Career Level: Entry Level
Education Required:
Relevant Work Experience:

Job Description:

The Greenskeeper position is the introductory level golf course position and performs routine manual labor involved in golf course maintenance, does semi-skilled grounds construction and maintenance, operates small hand-powered equipment, rakes and shovels sand bunkers, may be assigned responsibility for the care and maintenance of several designated holes on the golf course and does related work as assigned.

Key Responsibilities:

  • Operates mowers and string trimmers in mowing and trimming greens, aprons, tees, around trees, fence lines, banks and hillsides; edges cart paths; edges, rakes and maintains sand bunkers.
  • Maintains ball washers; replaces tee towels and flags when needed; removes debris; sands and seeds tee and drop area divots; and cleans flower beds.
  • Maintains fuel and fluid levels for all types of equipment on a daily basis; reports equipment problems or failure to the mechanic or supervisor immediately.
  • Returns all equipment used by them to the designated location at the maintenance facility and cleans the maintenance areas.
  • Helps in project work; assists in the construction of new greens, tees and fairways, grades and prepares soil base, lays sod and seeds tees, greens and fairways.
  • May be asked to operate mowers or other light equipment.
  • Performs other duties as directed by his/her supervisor.
  • Texas law requires that if you have been diagnosed with epilepsy your doctor must certify that you have been seizure free for a period of six months.